Issue#648: Playstation - Ps4 doesn't recognize microphone

  • Hi everyone! I recently connected my Dre Beats Solo as headset, the problem is I cannot talk to my friends. I can hear them and hear the game, but I can't talk. The ps4 detects headphones with mic but I just can't talk. The mic is not broken cause I tried in my mobile. Can anyone help me?

    0 Answers

    Sorry, your answer is too short !

  • Issue#39313: Playstation - PS4 doesn't recognize my headset's mic

    Hello fellow console gamer,so I have this headset E-BlueCobra Pro Gaming - 51609 that splits in 2 cords: one with a green ring (sound) and another with a red ring(mic) and it works great with my pc. The problem is when I plug the mic into the controller the mic doesnt work and stops all sound (only if I chose to direct all sound to the headset, otherwise its only voice chat sound) and the sound part works great.Question 1: why doesn't my microphone work, am I doing something wrong?Question 2: where can I get an adaptor to make both cords join in one, like a reverse splitter, how is it called and would it work then ?Question 3: what's the best way to play with an headset while on PS4?Thanks for your time! 

  • Issue#725941: Playstation - PS4 Doesn't Seem to Recognize USB Drive, Please Help!

    Hello,I am having trouble uploading photos and kits in PES 2016 which I bought in the PS Store yesterday. When I am in the game the my PS4 doesn't seem to recognize the USB drive. The drive is FAT formated and I can scan the photos and kits in the Media Player but when I try to import the photos in the game the PS4 asks my "Which USB storage device I would like to use?" and shows none to choose from.   I have tried different USB devices with the same result. It works with the Media Player but nothing comes up when I try to import on PES.   Can anyone help me? It would be much appreciated.   Mod Edit: Moved thread from PS General to Consoles & Peripherals Support forum, updated title to be as descriptive as possible. --GrainneNessa  

  • Issue#1173: PlayStation 4: My PS4 accepts discs but doesn't acknowledge them

    After taking apart and cleaning my ps4, replacing the optical drive and the cables, my ps4 now accepts discs, it makes the reading noise, but then nothing appears in the PS4 menu, also if I go onto the game's tile, it comes up with 'no disc inserted' Can anyone help me with this or give me some info. Thanks ⟐ Commented January 23, 2016 at 10:54 pm -0700

  • Issue#2050: Playstation - PS4 startup issue

    Hello. I purchased my Ps4 system on Black Friday of 2015 and didnt have any issues out of it for the first two weeks. Then one day I powered the system on and a static grey image appeared and flashed on and off the screen. After that the screen went black for a few seconds then the proper image of the ps4 log in page appeared. Since the first inncodent I stated; the system has done it about 6 more times since then. I  just wanted to post this and see if anybody else has had the same issue before and found a fix for it?   Thank you! 

  • Issue#5305: Playstation - screen brightness issue on new ps4

    Hello,Just got  a PS4 and I'm noticing that when the console first comes on, the screen is bright, but then it dims down very dark. It is not my TV, because when I go back to TV or my other ports, the brightness returns to normal. I have tried: 1. Resetting to default settings2. going through the screen and video sections in Accessibility. Still have the issue and can't understand why. Can anyone advise? Thanks!

  • Issue#16796: Playstation - PS4 update issue v3.15 needs to be installed everyday

    My ps4 console already updated to v3.15 of the system software and add part of it I had an error and had to install the version 3.15 through usb.Ayer proceeding according to Sony instruction I was able to make my ps4 work BUT now every time I leave it in rest mode it goes back to the installing error and I have to reinstall the software again.Please help me, I'm really going crazy about reinstalling every time and losing all my saved games and downloaded games

  • Issue#34052: Playstation - Ps4 power supply issue .

    Not looking to send into PlayStation for repairs. I saw on a video what the duration of the beeps mean . Mine ended up matching a power supply issue . I know what I need to buy to repair it myself . I was wondering if it can also be the cord I'm using for my ps4 or if it's something else that I can try before buying a new power supply .

  • Issue#40918: Playstation - ps4 media player issue

    When I try to watch videos on the Web through my system it says I need an update. Yet, I have the newest update installed on the ps4.

  • Issue#43433: Playstation - Deactivate PS4 Issue

      Hi, so I went online to my account page via Sony's website, [] in order to deactivate my old PS4, so I could activate my new one, but when I try to 'Deactivate all devices', I get a message saying :   "You have deactivated your devices recently and cannot use this feature at this time."   I haven't deactivated anything recently, and can't deactivate anything now, and I was wondering if I could get any help to deactivate my old PS4?   Thanks

  • Issue#53981: Playstation - Share the video with microphone activated, when you play alone. Ps4

    I will like to ask someone for help me and the gamer of playstation! That we can use the microphone and tape ourself, our voices when we are playing alone! No just when we play in network whit other players.It is almost impossible to send them a email, they have a chat and never comes out ... Someone help how I contact the people of OS of PSN to the change this for US.!!!! Many thanks, Fernando Falcón.

  • Issue#58930: Playstation - New issue with Blops 3 on PS4

    Was playing some Nightmare zombie mode last night 2 player split screen, kept getting this weird issue. More then half the time when restarting a section of the game we would get an error and player 2's screen would just be blank/black. I was player 1 and had no issues and could see player two standing there helpless as zombies ran towards us, lol. Player 2 could still move around but had no visual information, just a black screen. So I would die and when the section restarted player 2 would get their vision back about half the time. Why does this game have soo many bugs? Playing the 4 player coop zombies (With Heather Graham aka Graham zombies) with 4 players local coop leads to massive frame drops to what feels like single digits far too frequently.  Any time some action would occur the game becomes almost completely unplayable for a few seconds at a time. To save time just know all the rest of the issues I have had with this game are in Graham

  • Issue#59708: Playstation - My connection is fine but the PS4 don't not recognize it correct.

    Hello all I have this problem constantly. I have 40 download 4 upload. Some times when im playing video games "CoD Black Ops 3" i start to have lag, skipping, dropping frame or idk how call it.  Sometimes i have full connection (4bars) in the game but sometimes i only have (3bars). I check the connection in the connection meter and its good 110-138ms but im skipping or lagging. I do a test connection and its not recognize my internet correct (i know its a estimated but when the ps4 don't recognize it correct i start with the problem) I try with different lobbies and still with the problem so i can't play and need turn off my ps4. Also i have wired connection to the ps4. Modem + cable ethernet + ps4. I don't have any other device connected to my modem. Im gonna leave here a example. Im lagging so i do a test connection in the ps4 and then in my laptop,

  • Issue#65298: Playstation - Ps4 red light issue

    My ps4's blue light just turned red and my ps4 turns off. Is there anything I can do to fix it or is my ps4 dead?

  • Issue#71982: Playstation - Ps4 issue

    Okay so, basically.. The first time i ran Call Of Duty: Black Ops 3 on my ps4, my little cousin removed the disc as i was playing it. I started the game back up, and about 10 minutes into the game, i would get a screen with an error saying the game data was corrupted. I immediately went to go exchange the game for a new copy, hoping it'd be as easy as that but no luck. new copy of the game and the issue still remained. So i put my ps4 into safe mode and selected the rebuild database option because i read online about people with similar issues and it worked for them. So, i gave it a try and no luck. But a week or two later, i ran the game and for about two months i ws able to play it with absolutely no problems whatsoever. now again recently i have been unable to even make it to the start screen before it gives me the same message and ejects the disc. I have done the rebuild database thing again and i even went as far as to choose option 6 in the safe mode menu, which is to initialize

  • Issue#81513: Playstation - ps4 doesn't turn off

    Hi, my playstation 4 doesnt want to turn off after it was send out to you guys to repair 

  • Issue#96559: Spotify - Issue ps4 (playstation)

    Hello,I have a problem with my ps4 spotify.I cant play any song, if i press play, the song doesnt start or load and it looks like i have no tinternet, it goes instant "PAUSE"(press play,pause,press play,pause). If i press many time "play" AFTER I TRY FOR 2MINS RANDOM SONGS it works. When it works i can hear for ever until i select a new song. If i want listen to a playlist, same problem here sometimes it try to play every song but he can not load anyone.(next,next,next,.....)Things you should know:- since 2 weeks ago everything was ok- the problem came frome nowhere and only on ps- premium spotify user for many years- activate premium with card-code- Actually i have Premium- 26 years old and grow up with pc,software e.t.c- reinstall spotify two times- internet always on, handy and pc spotify n probs.-ps works fine, no other apps have issues- Spotify dont crash you can do anythin exept hear- shuffle, single song, radio.. dont work- the song dont load, nothing moveMany thanks in advance.

  • Issue#104460: Playstation - Ps4 doesn't detect mic only headphones

    I got these turtle beach earforce p4c headphones with a mic and it used to work fine but then it stopped detecting my mic for some reason please help

  • Issue#113746: Playstation - Ps4 disc format issue

    So my dying light has been having issues since I updated my console a few months ago.Basically the single player would work fine but anytime I connected to a friend for multiplayer. It would error out and shoot out my disc.I meant to fix it but other games came out and with work I forgot about it. New dc is out and I wanted to play it. But now whenever I put the disc in. I get an error telling me I have to free up space for different amounts. Some times its 116 mb others its 225 mb it changes. But I've got 17 gigs available.On top of that, when I close the free space window that pops up. The disc tells me I have to format the ps4 disc. I've tried deleting all the stuff relating to the game off my harddrive.And my ps4 plays all other discs perfectly fine. I've tried every other ps4 disc I own and it works flawlessly. I lent the disc to friends to try on their ps4's who also own the game. And my disc works perfect for them and their personal discs work fine also. It just seems to be me.I

  • Issue#129460: Playstation - PS4 HDMI Audio issue

    Okay so I bought a tv for my bedroom, Sanyo TV Model NO. Dp42840, when I plug my PS4> TV via HDMI i get video but NO audio.  Sanyo has 3 HDMI ports. 1 labeled HDMI (DVI Imput/Audio)  labeled HDMI2 and 3 Imput. When i plug into  HDMI2 or 3  imputs i get the vido no audio w/ the error  "Signal is DVI connection. Please use HDMI1 and Audio 3 imput for this AV signal."when i plug into HDMI1 i get video no audio and the error "Use Audio 3 imput for DVI connection." Crazy thing is if I plug my PS4 into my RCA TV Model NO. LED32G45RQ, using PS4>TV via HDMI Imput i get sound and video and if i switch it to the Sanyo TV HDMI1/DVI without turining the PS4 off I get sound and audio. Which leaves me to beleive my tv can receive video and audio from my PS4 i just dont know what setting to alter. the Sanyo TV doesnt have audio settings other than Auto, Dynamic , Mild, Standard and Manual. Manual onlu has Eualizer settings for Bass and such.&nbs

  • Issue#138926: Playstation - Friends list on PS4 slow to load or doesn't load in game

    I can see that lots of people have had this problem but I haven't managed to find a fix. Basically what happens when you are playing a game and you try to message a friend the friends list either does not load, is slow to load or freezes for several minutes, then you have to press the back button and try again until it works.This is really frustrating and annoying.I have tried all the fixes that I have found being suggested, I even re-initialized the PS4 and re-installed the game I have been playing which is ESO.This still hasn't fixed the problem.I'm not sure if this could be a server issue ? or is my PS4 faulty maybe.Any advice would be appreciated.

  • Issue#143077: Playstation - ps4 freezing issue

    took 20 hours for an update and now the game wont load 

  • Issue#147266: Playstation - When HDCP is enabled, PS4 doesn't show up on screen.

    Hi guys! I have had my PS4 since Christmas and since then it hasn't worked with the TV in my bedroom without disabling the HDCP. This is quite annoying because I cannot listen to Spotify or watch Netflix. It works with a different TV but I have to disable it if I want to bring it up to my room. When I re-enable the HDCP, I get a blue "no-signal" screen but it flickers back into a black screen then immediately blue again. When the black screen shows up I can hear the sound but I can't once it turns blue again. Please help, thank you!

  • Issue#160439: Playstation - PS4 Call of Duty BO3 controller issue

    After playing for a for about 7-8 rounds the controller starts lagging very badly in response to in buttons and triggers and gets stuck where the character is just spinning around or mostly unresponsive. I have reset the controller, tried different controllers and rebooted the PlayStation.

  • Issue#163348: Playstation - PS4 Microphone not working - ling audio for other party members

    So I have tried 4 different controllers with 3 different mics but my friend still says that when I talk in party chat there's a robotic tone to my voice and a deafening ling sound behind me talking. Does anyone know if this is a mic issue, controller issue, NAT type issue or otherwise? Please help.. Thank you

  • Issue#175141: Playstation - M'y ps4 doesn't work I can't turn it on.

    The blue line light up but in a1sec  it goes out

  • Issue#182423: Playstation - ps4 IP Packet Fragmentation issue, where's the update ??

    what's going on here sony ? this has been going on for awhile now, i really could not play or do anything, I am a network guy and for a facts, this is on yours side Sony. any reps out there, who can tell me when will they fix this problem, for anyone out there who also has this problem, it is not you so don't mess with your router, this is on Sony network. I just need some answer when will they fix this.  thank you!

  • Issue#186241: Playstation - PS4 fps Issue

        My ps4 has lower fps when running some games, such as Blood Borne, Destiny, and Witcher 3. I had restored the whole system and database, and compare it to my friend's ps4 under same condition and Internet conncection. My ps4 has visually lower fps when presenting same sights. My Internet connection has speed of 160 Mbps down, and 50 Mbps up.

  • Issue#197389: Playstation - My dualshock 4 doesn't work with PlayStation Now on the ps4

    I'm using a dualshock 4 to try and play games on PlayStation Now on my ps4. The problem is I can't get the controller to work once I'm actually in a psnow game. For some reason the touchpad buttons for select and start don't register so I can't get past the title screen for most games. Some games that don't require me to press start I can play but won't be able to pause or anything. The dualshock 4 works fine on ps4 games I'm 100% positive. I was just wondering if anyone has had this issue or knows of it and a legitimate way of fixing it.

  • Issue#207030: Playstation - Hotel WiFi doesn't allow my Ps4 on there network

    I need any advice. I am currently staying at the Extended Stay hotel, which of course offer free WiFi. The problem with this hotel chain, they have outsource there ISP. Which you have to pay extra if you a want a faster connection.The first week I was there, I was able to get on there internet, with no problems. My upload/download speeds were in the Mb, nat 1. After 5 days, (in the middle of the day), I lost my connection. I called tech, they fixed my connection. The problem was, he said they don't support any game consoles. It takes up to much bandwidth. I have tried different ways with manually connect or automatic, still nothing. I believe the tech support, my have blocked me. I don't know if that is true, but I am just curious on why the first week, I had no problems.